How do I return an item?


Thank you for purchasing with Lily and Layla. Our return policy is as follows:

If the item is damaged in shipping, please contact Lily and Layla within three days of receiving merchandise. A damaged item will only be exchanged for the same item.

There are no returns, no refunds, and no exchanges for any other reason than stated above. 

The item must be in new and unused condition and in original packaging with the original hang tag attached.

Please contact our customer service representative via email before sending any items back. The email is .'

Please package securely and 

Mail to: Lily and Layla, 55 Geldert Dr, Tiburon, CA 94920